Quality & Service

Quality

In a world of increasing globalization and growing market transparency, customers do not only look for goods but for global solutions. Therefore, first-class service is an indispensable part of our obligation. We maintain a tight exchange of information with our suppliers to make sure that our customers receive the product best suited for their application, in time and at competitive price. This enables our clients to be successful in their market. In order to ensure the highest level of food security we are certified to the ISO 22000 standard. Please use the following links to download our certificates:

ISO Certificate (SQS)
ISO Certificate (IQNet)
CH Organic Certificate
DE Organic Certificate

Service

We offer not only first class products, but also an individualized service tailored to our client's needs.
We supply market information on a periodical basis and update our partners on the latest market developments. This enables the buyers to form their opinion and to decide when it is best for them to cover their needs.
Of course we can also advise our partners when it comes to selecting the raw material best suited to their application. We are perfectly familiar with the production methods of the various goods, the differences of the multitude of origins and processors. And last but not least, we know the varying advantages and restrictions of each individual product in our assortment.
As another valued part of our service, we take care of the administrative steps it takes to provide our clients with first class products: We relieve our customers of all formalities required in international trade. We make sure that the goods are accompanied by the necessary documents required by the authorities. On the financial side, in addition to taking care of the pre-financing and international cash transfers, we carry also the risk of fluctuating currencies. In order to guarantee smooth and speedy delivery of our products we are familiar with the various documents needed for shipping and customs formalities.